I.T. Support Analyst
Our amazing team cannot provide exceptional service to our customers and keep innovating our products if our own tech isn’t top-notch. So we want a brilliant I.T. Support Analyst who will deliver an outstanding experience for our team. Every day.
Who you are:
- Someone who wants to use their skills to make life easier for everyone
- A professional who can bring creative and new ways of doing things to the table
- A person that has patience with the less tech-savvy of us
What you’ll be doing:
- Be the first point of contact for our team, helping them to stay connected, productive and happy
- Troubleshoot hardware, software and network issues with confidence and care
- Log, track and resolve incidents and requests for support, using the data and feedback to help improve our service
- Monitor and keep up to date all work devices.
What we are looking for
We believe brilliance takes many forms, and we know a diverse range of skills and experiences makes our team stronger. So we don’t box people in with strict qualifications. But here is what could make you stand out:
- Previous experience of providing Tier 1 service in any sector
- Confidence to talk to in-house users directly to provide support rather than rely on email.
Let’s Build Something That Matters
We’re not just offering a job—we’re offering the chance to change lives through innovation. If you are ready to make an impact and grow with us, we’d love to meet you.
Email : clientbridgejobs@sue.solutions to request an application form.
Type: Permanent contract, full time
Location: Office is based in Warrington. All team members are expected in the office 2 days a week.
Industry: Tech for social impact / SAAS / Children’s Social Care
