Customer Services Team Member

We need exceptional customer service professionals who will deliver an outstanding experience for our customers. Every day. 

Who you are:

• Someone who thrives on helping others, solving problems and generally making other people’s day better
• A professional who never settles for ‘good enough’
• A human-being who cares more about the person on the phone than the time ticking on the clock

What you’ll be doing:

• Be the first point of contact for our awesome customers via email and phone
• Troubleshoot issues, answer questions, and guide users through our platform
• Collaborate with Sales, Onboarding, and Tech teams to resolve complex queries
• Use feedback to shape our product and service improvements
• Contribute to help guides, FAQs, and support documentation to enhance the customer experience

What we are looking for

We don’t specify formal qualifications—because we value real-world experience and diverse perspectives. If you’ve delivered amazing service in any sector, we want to hear from you

Let’s Build Something That Matters

We’re not just offering a job—we’re offering the chance to change lives through innovation. If you are ready to make an impact and grow with us, we’d love to meet you. 

Email : clientbridgejobs@sue.solutions to request an application form. 

Type:  Permanent contract, full time

Location:  Office is based in Warrington. All team members are expected in the office 2 days a week. 

Industry:  Tech for social impact / SAAS / Children’s Social Care