Care Planning Software for Children’s Homes
Digital care plans that keep the whole team on the same page, so every young person gets the consistent, informed support they deserve.
Care planning is the backbone of everything in a children's home. But keeping plans current, consistent and used by the whole team can be a struggle.
Sue's digital care planning software changes that. Every plan is live, accessible, and connected to the daily work of your home.
When Did You Last Read That Care Plan?
A care plan only works if everyone can find it, read it and trust that it's up to date. That's a harder ask than it sounds in a busy children's home.
Paper folders get buried. Updates miss the night shift. Reviews slip when a staff member calls in sick. And suddenly the care plan on the shelf no longer reflects the young person in front of you.
It's not negligence. It's what happens when the systems don't keep up with the reality of running a home. But the impact on the young person is the same either way. Care that's less joined-up, less confident and harder to evidence when Ofsted arrives. Sue has the solution...
One Place. Every Care Plan. Always Up to Date.
Sue keeps every young person's care plan live, accessible and connected to the daily work of the home.
The moment something changes, every team member sees it. No printing, no re-filing, no hoping the message gets passed on at handover.
Every plan is built around the whole person and updated in real time. When a review is due, Sue reminds you. When one is overdue, she flags it. And every change is time-stamped, so when Ofsted asks what changed and why, the answer is already there.
Everything You Need to Manage Care Plans Properly
Building and Updating Plans
Create person-centred plans that reflect the whole young person and keep every team member working from the same up-to-date information.
Person-centred plan templates
Real-time editing by authorised staff
Voice-to-text for quick shift updates
Version history on every plan
Reviews and Scheduling
Never miss a review deadline. Sue keeps track of what's due, what's overdue and who's responsible, so nothing slips through quietly.
Automated review reminders
Overdue flags on the manager dashboard
Log review outcomes against the plan
Instant team-wide visibility of changes
Evidence and Audits
Every change is recorded, time-stamped and attributed to the right person. When Ofsted asks what changed and why, the answer is already there.
Full time-stamped audit trail
Who changed what and when, always recorded
Shift logs linked to the care plan
Exportable records for Ofsted and LAC reviews
Sue is Trusted by 1,000+ Children's Homes
Sue isn't adapted from adult care software or bolted together from generic tools.
She's built exclusively for residential children's homes by people who've worked in them. Every feature, including care planning, is designed around the reality of shift work, safeguarding and Ofsted inspections.
- 1,000+ children's homes using Sue across the UK
- 11 years supporting residential children's care
- ISO 27001 and Cyber Essentials Plus certified
- Built by care professionals for care professionals
- Implemented in under 30 days
Ready to See Sue in Action?
Book a free demo and see how Sue's digital care planning software keeps every young person's plan live, reviewed and inspection-ready.
Ready to Transform Your Care Operations?
Join over 150 care providers who trust The Client Bridge Family to streamline their work and focus on what matters most—delivering exceptional care.
Let’s get to know each other
Our purpose is to be your companion. Already connected through our shared experiences, we are here to protect and support you. Think of us as your wingman, working alongside you, enabling you to give the best you can.
From the beginning we have remained committed to:
Protecting the health and wellbeing of care workers and responsible managers, who give so much of themselves every day.
Giving confidence to responsible individuals and company directors, whose responsibilities are extensive, and liabilities are vast.
Providing everyone in your business with a single source of the truth, enabling transparency, consistency, and reducing waste across every level of care.
Don’t just take our word for it...
Testimonials
Care planning is where great care either holds together or falls apart. The homes using Sue tell us the same thing: when plans are live, visible and actually used, everything gets easier. For the team, for the managers and for the young people in their care.
Sue has become a core part of how we operate
At Athena we use Sue Solutions. Sue has become a core part of how we operate, helping us deliver high-quality care, stay responsive and focus more on connection than admin. Sue has supported us in delivering excellent outcomes in CIW inspections and helps us ensure quality assurance isn’t an afterthought, it’s embedded in daily practice.
In short? Sue is smart, secure and makes sure our teams spend more time face-to-face and far less time behind a screen. Because paperwork shouldn’t come before people.
- Athena Care Group
The difference has been transformative
We switched to Sue for our network of children’s homes, and the difference has been transformative. The software’s intuitive design means our staff can focus on delivering personalized care rather than wrestling with outdated systems. Sue’s reporting tools have streamlined our compliance processes, giving us peace of mind during inspections. It’s clear this was built by people who understand the care sector inside out.
- Mark B. Care Home Manager
A teammate who get's it
Sue is like having a teammate who actually gets it. From the moment I walk onto my shift, I know exactly what’s going on — no more chasing scraps of information or guessing what happened yesterday.
But it’s more than just helpful features — it’s like Sue was built by someone who’s been on the floor with us. When things go sideways (because they always do), Sue helps me record it in a way that makes sense and shows we’ve got things under control. Honestly, it’s taken a lot of the pressure off and helped me focus on the part of the job that really matters — the kids.
— Horizon Support Services
- Jennie G, Devon.
Frequently Asked Questions
You ask. Sue answers.
Can careworkers access care plans on their phone during a shift?
Yes. Sue is fully cloud-based and works on mobile, tablet and desktop. Staff can pull up a young person's current care plan at any point during their shift, whether they're in the home or out on a community visit.
How does Sue handle care plan reviews?
You can set review dates against each care plan and assign responsibility for completing them. Sue sends reminders before a review is due and flags any that are overdue on the manager dashboard. Nothing slips through quietly.
What happens when a care plan is updated?
Updates are visible to the whole team immediately. Every change is time-stamped and attributed to the person who made it, so there's a complete record of how the plan has evolved and why.
Can we link incidents and daily logs to the care plan?
Yes. Shift records and incident reports connect directly back to the relevant care plan. Managers can see whether strategies are being followed, track what's working and update plans based on actual evidence.
Is care planning data secure?
Yes. Sue uses UK-based servers, encrypted data storage and role-based access controls. The system meets GDPR requirements and uses closed AI, not open models, so sensitive data stays within the platform.
How does care planning in Sue help with Ofsted inspections?
Inspectors want to see that care plans are current, reviewed on schedule and actively used by staff. Sue's audit trail documents every update and review, and the linked shift records show that plans are informing real practice, not just sitting in a folder.
